1. What makes a helpful online review? A meta-analysis of review characteristics

   • Yani Wang
   • Jun Wang
   • Tang Yao

   OriginalPaper 28 June 2018 Pages: 257 - 284

   

2. Incorporating facial attractiveness in photos for online dating recommendation

   • Zhihong Li
   • Yining Song
   • Xiaoying Xu

   OriginalPaper 11 June 2018 Pages: 285 - 310

   

3. Digital transformation and possession attachment: examining the endowment effect for consumers’ relationships with hedonic and utilitarian digital service technologies

   • Martin P. Fritze
   • Andreas B. Eisingerich
   • Martin Benkenstein

   OriginalPaper 11 June 2018 Pages: 311 - 337

   

4. Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality

   • Stephen C. Wingreen
   • Natasha C. H. L. Mazey
   • Gordon R. Storholm

   OriginalPaper 30 April 2018 Pages: 339 - 371

   

5. The process of solving problems with self-service technologies: a study from the user’s perspective

   • Alireza Nili
   • Mary Tate
   • David Johnstone

   OriginalPaper 17 April 2018 Pages: 373 - 407

   

6. Benefit-based O2O commerce segmentation: a means-end chain approach

   • Lin Xiao
   • Zixiu Guo
   • John D’Ambra

   OriginalPaper 06 January 2018 Pages: 409 - 449

   

7. A data-driven approach for extracting and analyzing collaboration patterns at the interagent and intergroup levels in business process

   • Shanshan Wang
   • Kun Chen
   • Qiongjie Dai

   OriginalPaper 30 May 2018 Pages: 451 - 470