1. Inheritance of Interorganizational Workflows to Enable Business-to-Business E-Commerce

   • W.M.P. van der Aalst

   OriginalPaper Pages: 195 - 231

2. Performance Analysis for E-Business: Impact of Long Range Dependence

   • Natarajan Gautam
   • Sridhar Seshadri

   OriginalPaper Pages: 233 - 253

3. Motivating Human–Agent Interaction: Transferring Insights from Behavioral Marketing to Interface Design

   • Sarah Spiekermann
   • Corina Paraschiv

   OriginalPaper Pages: 255 - 285

4. Fuzzy Statistics Estimation in Supporting Multidatabase Query Optimization

   • Chih-Ping Wei
   • Olivia R. Liu Sheng
   • Paul Jen-Hwa Hu

   OriginalPaper Pages: 287 - 316